Realtime Commenting Disabled

Incident Report for Kami

Resolved

This incident has been resolved.
Posted Apr 21, 2020 - 23:06 UTC

Update

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Apr 21, 2020 - 22:40 UTC

Update

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Apr 21, 2020 - 22:37 UTC

Update

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Apr 21, 2020 - 22:07 UTC

Update

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Apr 21, 2020 - 22:06 UTC

Identified

The API Errors were due to issues with our provider for realtime updates in Kami (for example, seeing other users' annotations immediately). We have temporarily disabled that functionality.
Posted Apr 21, 2020 - 21:55 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Apr 21, 2020 - 21:36 UTC
This incident affected: API.