All Systems Operational
API Operational
90 days ago
99.98 % uptime
Today
Uploads Operational
Google Drive Operational
Google Apps Docs Operational
Google Classroom Operational
Kami Frontend ? Operational
90 days ago
99.98 % uptime
Today
Kami Canvas Integration Operational
Kami Schoology Integration Operational
Kami Microsoft Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
API Error Rate
Fetching
Past Incidents
May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021
Resolved - We've rolled out a change which should work around this issue and error rates have returned to normal
May 12, 12:07 UTC
Identified - Starting from 10:00 am Pacific Daylight Time or 1:00 pm Eastern Daylight Time 11th May 2021, we noticed an increase of errors affecting OneDrive for Business customers. This outage affects anyone attempting to save or turn in document changes to Microsoft OneDrive for Business from Kami.

This outage affects 90-100% of documents save attempts to OneDrive for Business users. You will notice errors such as "Save Failed" or turn-in failures. This outage does not affect Google Drive, nor does it appear to affect OneDrive Personal users.

Rest assured, your work and changes are saved safely to Kami's servers. We recommend you download the PDF file to your computer and upload it to One Drive manually or submit your work outside of Kami's Schoology Turn In or Canvas' Submit buttons. Or use the Kami share link and ask that your collaborators open the file in Kami.

We have reported to Microsoft this outage, and our engineers are attempting to work around this. We're sorry for the inconvenience this is causing. For additional support, please email support@kamiapp.com.
May 12, 10:39 UTC
May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - Between 9:12 am and 9:26 am Pacific Daylight Time (PDT) today, we experienced a major outage caused by a database deadlock bug.

This outage affected Kami users' ability to load and save documents, annotations, turn in work, and assignment creation. Our engineering team has fully resolved this issue, and our systems have been back to normal since 9:35 am PDT).

Any annotations created during this time would have used Kami's Offline Mode, meaning it will automatically save your annotations next time you open Kami (even if you're on another document).

We recommend that you open Kami to ensure all of your work has been saved and turned in. If you're experiencing any issues, reach out to our team at support@kamiapp.com. We're sorry the inconvenience this caused to you and your students.

Our engineering team will investigate the root cause, and work on migitations to avoid it happening again.
May 4, 21:52 UTC
May 3, 2021

No incidents reported.