All Systems Operational
API Operational
90 days ago
99.09 % uptime
Today
Uploads Operational
Google Drive Operational
Google Apps Docs Operational
Google Classroom Operational
Kami Frontend ? Operational
90 days ago
100.0 % uptime
Today
Kami Canvas Integration Operational
Kami Schoology Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Response Time
Fetching
API Error Rate
Fetching
Past Incidents
Jan 25, 2021

No incidents reported today.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021
Resolved - We've identified and are working on an API outage that started at 10:01 pm Eastern Time. The outage is caused by one of our databases. Our engineers are working on restoring the service.

Kami's offline mode will automatically kick in to ensure your work is saved. Please make sure you keep your Kami tab open so that any annotations made while offline will sync back to Kami.

This was resolved by 10:14 pm Eastern.
Jan 19, 03:14 UTC
Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - We can confirm that the firewall blocking has now stopped due to changes made by the vendor. We're working with them to prevent issues like this happening in the future.
Jan 13, 00:08 UTC
Monitoring - We've figured out that we have a Kami firewall issue that's affecting some users that's causing your IP from being blocked and that's causing an issue loading files from Google Drive and signing in via Google. We're working with our firewall vendor to resolve this issue, but in the meantime we have some workarounds:

- Please try loading Kami from another network or ISP. If you have an unlimited hotspot that you can use with Kami, try that.
- If you wait up to 24 hours, Kami's firewall will cool down and remove the block. So it should be fine again tomorrow.

We'll be working with our firewall vendor to come up with a long term solution to this problem. We're sorry for the inconvenience this is causing, thanks again for your patience.
Jan 12, 23:39 UTC
Identified - We've identified the problem as an issue connecting to Google's authentication/Oauth service. The Kami frontend is having trouble connecting directly to Google's servers and this could be a network issue. We're still investigating and attempting to come up with a workaround.

This will affect loading files from Google Drive, as well as signing up/signing in as Google
Jan 12, 22:12 UTC
Investigating - We've noticed an uptick of issues loading files from Google Drive. Our teams are investigating. We suspect it's a network issue reaching Google's services.

The specific error is "An unknown error occurred while loading file from Google Drive"
Jan 12, 20:28 UTC
Jan 12, 2021
Jan 11, 2021

No incidents reported.