Grade with Kami Feature - Known Issue

Incident Report for Kami

Resolved

We're happy to share that the issue with Grade with Kami has now been resolved. To make sure everything is working properly on your end, please update your Kami extension:

For Google Chrome: https://help.kamiapp.com/en/articles/14479097-upgrading-the-kami-google-chrome-extension
For Microsoft Edge: https://help.kamiapp.com/en/articles/14479664-upgrading-the-kami-microsoft-edge-extension

If updating doesn’t resolve the issue, we recommend fully uninstalling and then reinstalling the extension, as this will ensure you’re on the latest version. If you’re still experiencing any problems after that, please reach out and let us know at support@kamiapp.com. We’re happy to take another look. Thanks again for sticking with us through this!
Posted Apr 28, 2026 - 14:27 UTC

Update

We’ve identified the issue affecting the Grade with Kami and Open with Kami features and have released a fix. The update is currently rolling out, and we’ve received reports that the issue is resolved for users on the latest version of the Kami extension.

If you’re still experiencing issues, we recommend uninstalling and reinstalling the Kami extension to ensure you have the most recent version. If the problem persists after updating, please reach out to us at support@kamiapp.com and our team will be happy to assist.
Posted Apr 24, 2026 - 16:22 UTC

Monitoring

We’ve identified the issue affecting the Grade with Kami and Open with Kami features and have released a fix. The update is currently rolling out, which may take some time to reach all users. We appreciate your patience, and once the rollout is complete, this issue should no longer occur. In the mean time, please try uninstalling and reinstalling your Kami extension as this may speed up the update process. Please email us at support@kamiapp.com with questions!
Posted Apr 17, 2026 - 14:47 UTC

Identified

We’ve identified the issue affecting the Grade with Kami and Open with Kami features and have released a fix. The update is currently rolling out, which may take some time to reach all users. We appreciate your patience, and once the rollout is complete, this issue should no longer occur. Please email us at support@kamiapp.com with questions!
Posted Apr 17, 2026 - 14:45 UTC

Monitoring

We’ve identified the issue affecting the Grade with Kami and Open with Kami features and have released a fix. The update is currently rolling out, which may take some time to reach all users. We appreciate your patience, and once the rollout is complete, this issue should no longer occur. Please email us at support@kamiapp.com with questions!
Posted Apr 17, 2026 - 14:44 UTC

Identified

We’re aware of an issue affecting the Grade with Kami and Open with Kami features for some users. Our engineers are actively working on a fix, and we expect a resolution soon. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. For any other issues, please email us at support@kamiapp.com
Posted Apr 16, 2026 - 15:52 UTC
This incident affected: Google Drive and Google Classroom.