Issues fixed for opening documents and creating assignments
Incident Report for Kami
Resolved
A version of Kami was released that caused errors in the handling of in-app authentication for a small number of users. A fix (v2.0.12819) for this has now been released.

The issue started at 1:30am PT, 21st Dec 2020 and was caused by an update that incorrectly handled authentication within Kami. The fix was rolled out at 3pm PT, 22nd December 2020.

This bug caused issues with loading documents, creating assignments, and a range of other unusual behavior within Kami. We're extremely sorry about any disruption this may have caused and for our delay in notifying you. We strive to fix bugs and notify our users much sooner than this. The delay was caused by reduced staff numbers over the holiday period.

If you're still affected by this issue, please go to https://web.kamihq.com/web/update_app.html to update your version of Kami. We will be developing a way to push out an update automatically.

We will continue to closely monitor Kami over the holidays to avoid any disruption to the work of yourself and your students.

- Your friends at Kami
Posted Dec 23, 2020 - 03:42 UTC
This incident affected: Kami Frontend.